Terms and Conditions
Terms and Conditions
Terms and Conditions
1. Introduction
Welcome to Teambit (hereinafter "Teambit", "we", or "our", operating under the legal name "Pack SpA"). By accessing and using our services, you agree to the following terms and conditions of use.
2. Use of the Service
2.1. Service Uptime: Teambit strives to provide a high-quality service. We commit to maintaining a service availability level (SLA) of 99% annually. Unplanned interruptions may occur, and we do not guarantee uninterrupted service availability.
2.2. Privacy: The use of our services is governed by our Privacy Policy, which you can review at the following link.
3. Payment and Billing
3.1. Pricing: The cost of our services is based on the number of users and other factors determined by the conditions agreed upon with the client. Specific pricing details will be provided in a separate agreement.
3.2. Billing Frequency: Payment for our services is through a periodic subscription, which can be monthly, quarterly, semi-annual, or annual, as agreed between the parties. The terms of billing and payment will be established in a separate contract.
4. Refund Policy
4.1. Refund for Non-Compliance: Teambit commits to providing high-quality services and complying with the terms of this agreement. If at any time during the current agreed billing period, Teambit fails to comply with the terms and conditions set forth in this document, and the client can demonstrate substantial non-compliance, the client is entitled to request a refund of payments made during that current period.
4.2. Refund Request: To request a refund, the client must notify Teambit by email within thirty (30) days of the date the non-compliance was identified. The notification must include details of the non-compliance and any documentation supporting the refund request.
4.3. Refund Evaluation: Teambit will review the refund request within a maximum of 5 business days and conduct an assessment to determine if there has been substantial non-compliance.
4.4. Refund Amount: If Teambit determines that there has been substantial non-compliance, the refund amount will be limited to the payments made by the client during the affected billing period. No refunds will be made for services provided outside of that period.
4.5. Refund Process: In case of approval of the refund request, Teambit will process the refund within a reasonable timeframe and according to the terms agreed with the client.
4.6. Limitation of Liability: This refund policy is the sole and exclusive remedy for the client in case of non-compliance with the terms and conditions of this agreement by Teambit. In no event shall Teambit be liable for indirect, consequential, or incidental damages.
5. Intellectual Property
5.1. Intellectual Property: All intellectual property rights related to Teambit and its services are the exclusive property of Teambit. Reproduction, distribution, or modification of any Teambit content or functionality is not permitted without the express written consent of Teambit.
6. Changes to Terms and Conditions
6.1. Changes to Terms: Teambit reserves the right to modify these terms and conditions at any time. Any changes will be communicated to users through our platform or by email. Continued use of our services after notification of changes will constitute acceptance of the new terms.
7. Contact
If you have any questions or comments about these Terms and Conditions, you can contact us via email at hello@teambit.dev or through the contact information provided on our platform.
8. Jurisdiction and Dispute Resolution
8.1. Jurisdiction Agreement and Legislation: The parties may mutually agree on the place of dispute resolution and the applicable law governing these Terms and Conditions. In the absence of such agreement, the following provisions will apply by default.
8.2. Governing Law: These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Chile.
8.3. Jurisdiction: Any controversy, dispute, or claim arising out of or relating to these Terms and Conditions, including their validity, interpretation, non-compliance, or termination, shall be resolved by arbitration in accordance with the arbitration rules of the Santiago Chamber of Commerce, Chile, by an arbitration tribunal composed of a single arbitrator.
8.4. Arbitration Location: The location of the arbitration will be Santiago, Chile.
8.5. Arbitration Language: The language of the arbitration will be Spanish.
1. Introduction
Welcome to Teambit (hereinafter "Teambit", "we", or "our", operating under the legal name "Pack SpA"). By accessing and using our services, you agree to the following terms and conditions of use.
2. Use of the Service
2.1. Service Uptime: Teambit strives to provide a high-quality service. We commit to maintaining a service availability level (SLA) of 99% annually. Unplanned interruptions may occur, and we do not guarantee uninterrupted service availability.
2.2. Privacy: The use of our services is governed by our Privacy Policy, which you can review at the following link.
3. Payment and Billing
3.1. Pricing: The cost of our services is based on the number of users and other factors determined by the conditions agreed upon with the client. Specific pricing details will be provided in a separate agreement.
3.2. Billing Frequency: Payment for our services is through a periodic subscription, which can be monthly, quarterly, semi-annual, or annual, as agreed between the parties. The terms of billing and payment will be established in a separate contract.
4. Refund Policy
4.1. Refund for Non-Compliance: Teambit commits to providing high-quality services and complying with the terms of this agreement. If at any time during the current agreed billing period, Teambit fails to comply with the terms and conditions set forth in this document, and the client can demonstrate substantial non-compliance, the client is entitled to request a refund of payments made during that current period.
4.2. Refund Request: To request a refund, the client must notify Teambit by email within thirty (30) days of the date the non-compliance was identified. The notification must include details of the non-compliance and any documentation supporting the refund request.
4.3. Refund Evaluation: Teambit will review the refund request within a maximum of 5 business days and conduct an assessment to determine if there has been substantial non-compliance.
4.4. Refund Amount: If Teambit determines that there has been substantial non-compliance, the refund amount will be limited to the payments made by the client during the affected billing period. No refunds will be made for services provided outside of that period.
4.5. Refund Process: In case of approval of the refund request, Teambit will process the refund within a reasonable timeframe and according to the terms agreed with the client.
4.6. Limitation of Liability: This refund policy is the sole and exclusive remedy for the client in case of non-compliance with the terms and conditions of this agreement by Teambit. In no event shall Teambit be liable for indirect, consequential, or incidental damages.
5. Intellectual Property
5.1. Intellectual Property: All intellectual property rights related to Teambit and its services are the exclusive property of Teambit. Reproduction, distribution, or modification of any Teambit content or functionality is not permitted without the express written consent of Teambit.
6. Changes to Terms and Conditions
6.1. Changes to Terms: Teambit reserves the right to modify these terms and conditions at any time. Any changes will be communicated to users through our platform or by email. Continued use of our services after notification of changes will constitute acceptance of the new terms.
7. Contact
If you have any questions or comments about these Terms and Conditions, you can contact us via email at hello@teambit.dev or through the contact information provided on our platform.
8. Jurisdiction and Dispute Resolution
8.1. Jurisdiction Agreement and Legislation: The parties may mutually agree on the place of dispute resolution and the applicable law governing these Terms and Conditions. In the absence of such agreement, the following provisions will apply by default.
8.2. Governing Law: These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Chile.
8.3. Jurisdiction: Any controversy, dispute, or claim arising out of or relating to these Terms and Conditions, including their validity, interpretation, non-compliance, or termination, shall be resolved by arbitration in accordance with the arbitration rules of the Santiago Chamber of Commerce, Chile, by an arbitration tribunal composed of a single arbitrator.
8.4. Arbitration Location: The location of the arbitration will be Santiago, Chile.
8.5. Arbitration Language: The language of the arbitration will be Spanish.
1. Introduction
Welcome to Teambit (hereinafter "Teambit", "we", or "our", operating under the legal name "Pack SpA"). By accessing and using our services, you agree to the following terms and conditions of use.
2. Use of the Service
2.1. Service Uptime: Teambit strives to provide a high-quality service. We commit to maintaining a service availability level (SLA) of 99% annually. Unplanned interruptions may occur, and we do not guarantee uninterrupted service availability.
2.2. Privacy: The use of our services is governed by our Privacy Policy, which you can review at the following link.
3. Payment and Billing
3.1. Pricing: The cost of our services is based on the number of users and other factors determined by the conditions agreed upon with the client. Specific pricing details will be provided in a separate agreement.
3.2. Billing Frequency: Payment for our services is through a periodic subscription, which can be monthly, quarterly, semi-annual, or annual, as agreed between the parties. The terms of billing and payment will be established in a separate contract.
4. Refund Policy
4.1. Refund for Non-Compliance: Teambit commits to providing high-quality services and complying with the terms of this agreement. If at any time during the current agreed billing period, Teambit fails to comply with the terms and conditions set forth in this document, and the client can demonstrate substantial non-compliance, the client is entitled to request a refund of payments made during that current period.
4.2. Refund Request: To request a refund, the client must notify Teambit by email within thirty (30) days of the date the non-compliance was identified. The notification must include details of the non-compliance and any documentation supporting the refund request.
4.3. Refund Evaluation: Teambit will review the refund request within a maximum of 5 business days and conduct an assessment to determine if there has been substantial non-compliance.
4.4. Refund Amount: If Teambit determines that there has been substantial non-compliance, the refund amount will be limited to the payments made by the client during the affected billing period. No refunds will be made for services provided outside of that period.
4.5. Refund Process: In case of approval of the refund request, Teambit will process the refund within a reasonable timeframe and according to the terms agreed with the client.
4.6. Limitation of Liability: This refund policy is the sole and exclusive remedy for the client in case of non-compliance with the terms and conditions of this agreement by Teambit. In no event shall Teambit be liable for indirect, consequential, or incidental damages.
5. Intellectual Property
5.1. Intellectual Property: All intellectual property rights related to Teambit and its services are the exclusive property of Teambit. Reproduction, distribution, or modification of any Teambit content or functionality is not permitted without the express written consent of Teambit.
6. Changes to Terms and Conditions
6.1. Changes to Terms: Teambit reserves the right to modify these terms and conditions at any time. Any changes will be communicated to users through our platform or by email. Continued use of our services after notification of changes will constitute acceptance of the new terms.
7. Contact
If you have any questions or comments about these Terms and Conditions, you can contact us via email at hello@teambit.dev or through the contact information provided on our platform.
8. Jurisdiction and Dispute Resolution
8.1. Jurisdiction Agreement and Legislation: The parties may mutually agree on the place of dispute resolution and the applicable law governing these Terms and Conditions. In the absence of such agreement, the following provisions will apply by default.
8.2. Governing Law: These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Chile.
8.3. Jurisdiction: Any controversy, dispute, or claim arising out of or relating to these Terms and Conditions, including their validity, interpretation, non-compliance, or termination, shall be resolved by arbitration in accordance with the arbitration rules of the Santiago Chamber of Commerce, Chile, by an arbitration tribunal composed of a single arbitrator.
8.4. Arbitration Location: The location of the arbitration will be Santiago, Chile.
8.5. Arbitration Language: The language of the arbitration will be Spanish.
Last updated: 13th of December, 2023